Growing Garden Service Agreement
Last updated: October 4, 2026
By accessing or using Growing Garden ("the Service"), you agree to be bound by these Terms and Conditions. If you are a parent or guardian subscribing on behalf of a minor, you are agreeing to these terms on their behalf and take responsibility for their use of the Service.
Growing Garden is an AI-powered educational chat service designed for children, with parental controls that allow you to customize how the AI interacts with your child based on your family's values, beliefs, and preferences.
The Service includes:
3.1 Pricing: Web subscriptions are $20 USD per month and include up to 2,000 AI messages per monthly billing period. There is no web free trial. Taxes may apply. Prices are subject to change with 30 days notice. App Store subscription pricing is shown in the iOS app before purchase.
3.2 Web Billing: Web subscriptions are billed monthly through Stripe. You authorize us to charge your payment method on a recurring basis until you cancel.
3.3 Web Cancellation: You may cancel your web subscription through Parent Dashboard → Manage Subscription, which opens the Stripe billing portal. Cancellation takes effect at the end of the current billing period. No refunds are provided for partial months of web subscriptions. Contact info@growinggardenai.com with web billing or refund questions.
The iOS app offers an auto-renewing monthly subscription through Apple in-app purchase. The product and localized price are shown in the app before purchase. Payment is charged to your Apple ID (Apple Account) at confirmation of purchase. Apple processes App Store payments; Growing Garden does not receive your payment card details for these purchases. We use RevenueCat to verify and track App Store subscription status.
The subscription renews automatically unless canceled at least 24 hours before the end of the current period. Your Apple Account may be charged for renewal within 24 hours before the current period ends. Manage or cancel through iPhone or iPad Settings → [your name] → Subscriptions, or Apple subscription settings. We cannot cancel Apple subscriptions for you. Deleting your account or removing the app does not cancel an Apple subscription; the parent must cancel it separately in Apple settings.
App Store refunds are requested from and handled by Apple at reportaproblem.apple.com. The web subscription refund provision above does not govern Apple's refund decisions. You can restore existing App Store purchases using Restore Purchases on the iOS subscription screen after parent PIN verification.
Apple's Standard End User License Agreement (EULA) applies to App Store purchases in addition to these Terms.
4.1 Age Requirement: You must be at least 18 years old to subscribe to the Service. The Service is intended for use by children under parental supervision and consent.
4.2 AI Data-Sharing Consent: An adult parent or legal guardian must give separate, explicit permission to share parent interview answers and preferences, and child chat text, with Google Gemini models through Google Cloud Vertex AI to generate and validate AI replies. Subscribing, paying, or agreeing to these Terms does not provide this permission. You may review, withdraw, or provide consent again through AI consent settings without canceling your subscription. Withdrawal stops consent-dependent AI features until you consent again; it does not cancel billing. To cancel a subscription, follow Section 3.
4.3 Supervision: While we strive to provide safe, appropriate responses, you remain responsible for supervising your child's use of the Service and reviewing conversation history regularly.
5.1 Data Collection: We collect conversation data between your child and our AI to provide the Service. This data is encrypted in transit and at rest.
5.2 Data Retention: Child conversation messages remain associated with the household while the account is active unless a parent deletes them through the Parent Dashboard or deletes the account.
5.3 Data Usage and AI Processing: We do not sell your data or use child conversations for advertising. We use parent interview answers and preferences, and child chat text, to provide and validate AI replies, apply parental settings, and operate the Service safely, as described in our Privacy Policy. With explicit parent consent, AI generation and validation use Google Gemini models through Google Cloud Vertex AI. Our use of Vertex AI is governed by the Google Cloud terms and Cloud Data Processing Addendum. We do not use this family data to train AI models, and Google does not use the data we submit to Vertex AI to train its models.
5.4 Your Rights: You have the right to access, modify, and delete your data at any time. When a parent successfully completes account deletion in the Service, the household account and associated app data are removed at that time. Requests sent by email are reviewed and verified before deletion is carried out. Account deletion cancels active web (Stripe) subscriptions immediately, unlike standard cancellation at the end of the billing period. Deleting your account or app does not cancel an Apple subscription; cancel it separately through Apple subscription settings. Stripe/payment, billing, security, and other records may be retained for as long as legally required.
You agree not to use the Service to:
7.1 AI Limitations: The AI is designed to provide helpful, age-appropriate responses, but responses may be inaccurate, incomplete, outdated, or inappropriate despite our safeguards. Live web search is currently disabled; the Service does not verify answers against live web results. AI replies do not replace adult supervision or professional medical, mental-health, legal, or financial advice. The Service is not an emergency service.
7.2 No Guarantee: We do not guarantee that the AI will always respond in accordance with your exact preferences. We recommend regular review of conversation history.
7.3 Availability: AI features may be temporarily unavailable because of provider capacity, network issues, or safety checks. We do not guarantee uninterrupted availability.
8.1 PIN Protection: Your parent settings are protected by a PIN that only you should know. You are responsible for keeping this PIN confidential.
8.2 Account Access: You are responsible for all activity that occurs under your account. Notify us immediately if you suspect unauthorized access.
We reserve the right to modify these Terms at any time. We will notify you of material changes via email or through the Service. Continued use after changes constitutes acceptance of the new Terms, but does not grant AI data-sharing consent. Material changes to the AI recipient, data shared, or processing purpose require a fresh, affirmative parent choice before the affected AI processing takes place.
If you have questions about these Terms, please visit our Support page or email info@growinggardenai.com.